Terms and Conditions

The following terms and conditions constitute an agreement between you (irrespective of whether You are a Registered User or a Non-Registered User or Doctor or Healthcare Organization) and tiemviewer.com. (“tiemviewer,” “we,” or “us”), the operator of tiemviewer.com (the “Site”). This agreement (the “Terms of Use”) governs your use of the Site, both as a casual visitor and as a registered user. BY USING THE SITE, AND/OR BY REGISTERING WITH US, YOU SIGNIFY THAT YOU AGREE TO THESE TERMS OF USE, including that you consent to the information practices disclosed in our privacy policy, and that you consent to resolve in the country specified by the sub-domain abbreviation for any dispute that you may have with us, or the Site. Please note that we offer the Site "AS IS" and without warranties. Everything we offer on the Site is referred to in these Terms of Use collectively as the “Services." Some of whats on the Site is viewable without registering with us, but to actively participate or store your information, you must register as a member and authorize the use and disclosure of your personal and health information.

Changes to These Terms of Use

We may change these Terms of Use at any time, as we deem appropriate. Upon any changes in these Terms of Use, we will post the amended agreement on the Site and in the case of any significant changes send you an email notifying you of the nature of the modifications and a link to the modified document on the Site so that you may review it. Your continued use of the Site and/or the Services following receipt of such notification shall constitute your affirmative acknowledgement of the Terms of Use and its modification and agreement to abide and be bound by the Terms of Use, as amended. If at any time you choose not to accept these Terms of Use, including following receipt of notification of any modifications hereto, then please do not use the Site.

Your Personal Information

You must provide certain personal information about yourself when needed. The tiemviewer Privacy Policy explains the information practices that apply to this and other personal information we have about you, as well as any choices you can make about the ways this information is used. Please review it carefully.

Your Responsibilities

You are responsible for all use of the Site and for all use of your Credentials, including use by others to whom you have given your Credentials. You may use the Site and the Services for lawful, non-commercial purposes only. You may not use the Site in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other parties use and enjoyment of the Site or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, password mining or any other means. Without limiting any of the foregoing, you agree that you shall not (and you agree not to allow any third party to): -modify, adapt, translate, or reverse engineer any portion of the Site and/or the Services; -remove any copyright, trademark or other proprietary rights notices contained in or on the Site and/or the Services or in or on any content or other material obtained via the Site and/or the Services; -use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve or index any portion of the Site and/or the Services; -access, retrieve or index any portion of the Site and/or the Services for purposes of constructing or populating a searchable database of reviews related to the health care industry or medical physicians; -reformat or frame any portion of the web pages that are part of the Site and/or the Services; - or -collect or store personal data about other users in connection with the prohibited activities described in this paragraph. We may take any legal action and implement any technical remedies to prevent the violation of this provision and to enforce these Terms of Use. Even though the Services are provided free of charge, the usual and customary charges for any medical services rendered by collaborating physicians profiled on the Site will apply and will be entirely your responsibility.

Changes to the Services

We may from time to time add new services to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Information about the new services will be included on the Site, and the users of new services will be governed by these Terms of Use. You agree that tiemviewer will not be liable to you or any third party for any suspension or discontinuation of any of the Services.

Links to Other Sites and Advertising

The Site may include links to other websites, including links provided as automated search results. Some of these sites may contain materials that are objectionable, unlawful, or inaccurate. These links are provided for your convenience only and do not mean that we endorse these sites or the products and services they provide. You acknowledge and agree that we are not responsible or liable for the content or accuracy of these other sites. The site will accept advertising which complies with our Advertising Policy however we do not endorse any product advertised on tiemviewer. Please keep in mind that any dealings that you have with advertisers found on the Site are between you and the advertiser and you acknowledge and agree that neither we nor our suppliers are liable for any loss or claim you may have against an advertiser.

Additional Terms

Certain of the Services on the Site may have additional terms (such as policies, guidelines, and rules) that will further govern your use of that particular Service and supplement these Terms of Use. If you choose to register for or access any such Services, you will be presented with any relevant additional terms and conditions at that time. By using those Services, you agree to comply with such additional guidelines and rules.

No Spam

You may not use contact information provided by our users or collaborating physicians, or harvest such information for the purpose of sending, or to facilitate the sending, of unsolicited bulk communications such as SPAM.

Content You Post or Submit

You may have the opportunity to submit feedback regarding your experiences with doctors who are featured on the Site. It is important that you act responsibly when providing this feedback In addition: -You are solely responsible for any content and other material that you submit, publish or display on the Site or transmit to other members and/or other users of the Site (hereinafter, "Posted Content") -You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. You may not submit any content or material that infringes, misappropriates or violates the intellectual property, publicity, privacy or other rights of any party. -You may not provide any Posted Content that falsely expresses or implies that such content or material is sponsored or endorsed by tiemviewer. -You may not provide any Posted Content that is unlawful or that promotes or encourages illegal activity. -You understand and agree that tiemviewer may review and delete any Posted Content that in the sole judgment of tiemviewer violates these Terms of Use or which might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of other users or members of the Site and/or other website users. -You agree that you will only provide Posted Content that you believe to be true and you will not purposely provide false or misleading information. -By posting Posted Content on the Site, you agree to and hereby do grant, and you represent and warrant that you have the right to grant, tiemviewer, its contractors, and the users of the Site an irrevocable, perpetual, royalty-free, fully sub-licensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute such Posted Content and to adapt, edit, translate, prepare derivative works of, or incorporate into other works, such Posted Content. This license is non-exclusive, except you agree that tiemviewer shall have the exclusive right to practice this license to the extent of combining your Posted Content with the Posted Content of other tiemviewer users for purposes of constructing or populating a searchable database of reviews related to the health care industry -The following is a partial list of the kind of content and communications that are illegal or prohibited on/through the Site. tiemviewer reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Services or blocking your use of the Services and/or the Site. You may not post content that: -is false or intentionally misleading; -harasses or advocates harassment of another person; -involves the transmission of unsolicited mass mailing or "spamming"; -violates the intellectual property or other rights of any person; -is threatening, obscene, defamatory or libelous; or -is pornographic or sexually explicit in nature.

Links to Other Sites and Advertising

The Site may include links to other websites, including links provided as automated search results. Some of these sites may contain materials that are objectionable, unlawful, or inaccurate. These links are provided for your convenience only and do not mean that we endorse these sites or the products and services they provide. You acknowledge and agree that we are not responsible or liable for the content or accuracy of these other sites. The site will accept advertising which complies with our Advertising Policy however we do not endorse any product advertised on tiemviewer. Please keep in mind that any dealings that you have with advertisers found on the Site are between you and the advertiser and you acknowledge and agree that neither we nor our suppliers are liable for any loss or claim you may have against an advertiser.

Your Use of Content

1. Except for content posted or submitted by you or any other visitors to the Site, all of the content available on or through the Services and/or the Site, including without limitation, text, photographs, graphics and video and audio content, is owned by us and our licensors and is protected by copyright, trademark, patent, and trade secret laws, other proprietary rights, and international treaties. You acknowledge that the Services and any underlying technology or software used in connection with the Services contain tiemviewer’s proprietary information. We give you permission to use the aforementioned content for personal, non-commercial purposes only and do not transfer any intellectual property rights to you by virtue of permitting your use of the Services. You may print, download, and store information from the Site for your own convenience, but you may not distribute, republish (except as permitted in this paragraph), sell, or exploit any of the content, or exploit the Site in whole or in part, for any commercial gain or purpose whatsoever. Except as is expressly and unambiguously provided herein, tiemviewer and its suppliers do not grant you any express or implied rights, and all rights in the Site and the Services not expressly granted by tiemviewer to you are retained by tiemviewer.

2. Users (Registered and Non-Registered) understand that as part of Your registration process as well as in course of Your use of the Website, You may receive SMS messages from tiemviewer on Your registered mobile number. These messages will relate to Your registration, transactions that You carry out through the Website and any such information found suitable of Your attention by tiemviewer. Please note that tiemviewer will send these SMS messages only to the mobile number that You provide on the Website. It is Your responsibility to ensure that You provide the correct number for the transaction You wish to enter into. Further, tiemviewer may also send notifications and reminders to You with respect to appointments scheduled by You for the features that You may be using on the Website. You hereby consent to receive such messages from tiemviewer.

3. By using the website and/or registering yourself at tiemviewer you authorize us to contact you via email or phone call or sms and offer you services for the product you have opted for, imparting product knowledge, offer promotional offers running on website, for which reasons, personally identifiable information may be collected as detailed below.

4. Use by Registered User

  • 4.1. You acknowledge that this Website is an informative platform only. tiemviewer and this Website are not in the business of providing healthcare service or hospital services.

  • 4.2. We encourage You to independently verify any information You see on the Website including information provided by a Doctors and healthcare organizations.You will not use this Website or any feature provided by the Website for any purposes not intended under this Agreement.

  • 4.3. The Website allows You to select and schedule appointments with Doctors and healthcare organizations In doing so, tiemviewer can help providing You with lists and/or profile previews of Doctors and healthcare organizations who may be suitable to deliver the health care that You are seeking based on information that You provide to tiemviewer (such as area of specialty and geographical location).

  • 4.4. Please note that tiemviewer (i) does not recommend or endorse any Doctors and healthcare organizations mentioned on the Website; and (ii) does not make any representations or warranties with respect to Doctors and healthcare organizations or the quality of the healthcare services they may provide.

  • 4.5. You may schedule an appointment on the Website for Your family members and friends. However please note that such You will be solely responsible for any activity that is undertaken through his/her account on behalf of his/her family members and friends.

  • 4.6. You have the option of uploading Your identifiable health information including physical, physiological and mental health condition, and medical records and history on the Website which may be accessed by the Doctors and healthcare organizations at the time of private interactions using the Website.

Important Information about Specific Services

1) Doctor Search

The Doctors Search is provided as a general reference for information about physicians. We do not audit the information provided by the physicians, although we do take steps to ensure the data provided is complete, with the exception of “tiemviewer Verified” data. tiemviewer does not mean we have verified or fact-checked the credentials, qualifications, or abilities of any physician listed in tiemviewer with the exception of “tiemviewer Verified” data. Furthermore the inclusion of a doctor in tiemviewer does not imply referral, endorsement, or recommendation by us nor does omission of any individual or facility signify disapproval. tiemviewer do not guarantee that all physician and provider information is current and accurate. In addition, any ratings and reviews of doctors by users of our site are opinions as expressed by these consumers. Any reliance upon this information is solely at your discretion and we make no representation that information provided by those posted ratings and reviews is complete or accurate. We are not responsible for the medical treatment or lack of treatment that you receive from any doctor in tiemviewer. You are solely responsible for any decisions or actions you take based on information provided in the Doctors Search.

2) Organization Search

The Organization Search is provided as a general reference for information about organizations. We do not audit the information provided by the organizations, although we do take steps to ensure the data provided is complete, with the exception of “tiemviewer Verified” data. The inclusion of any organization in tiemviewer does not mean we have verified or fact-checked the credentials, qualifications, or abilities of any organistion listed in tiemviewer with the exception of “tiemviewer Verified” data. Furthermore the inclusion of an organization in tiemviewer does not imply referral, endorsement, or recommendation by us nor does omission of any individual or facility signify disapproval. tiemviewer do not guarantee that all physician and provider information is current and accurate. In addition, any ratings and reviews of organizations by users of our site are opinions as expressed by these consumers. Any reliance upon this information is solely at your discretion and we make no representation that information provided by those posted ratings and reviews is complete or accurate. We are not responsible for the medical treatment or lack of treatment that you receive from any organization in tiemviewer. You are solely responsible for any decisions or actions you take based on information provided in the Organizations Search.

3) Users:

The Website is accessible to visitors / non-registered users, registered users and doctors and healthcare organizations. "Registered Users" are users who have registered themselves an account on the Website by providing tiemviewer with certain information and who can log on to the Website by providing their username and password. "Non-Registered Users" are users who are not registered with the Website but may access information on the Website. Certain features of the Website are available to Registered Users only. "Doctors" and "Healthcare organizations" are duly qualified members of medical or dental profession and (a) with whom Registered Users can book appointment using the Website or (b) who can provide information to questions raised by Registered Users or (c) with whom Registered Users can consult privately with respect to their queries or d) who can generate and provide health related information and education material for general use of Registered Users.

4) Types of content on the Website:

The various types of content available on the Website may be categorised as follows:

  • 4.1. Content provided by Registered Users including feed content & questions provided by Registered Users and interactions in the course of private interactions with Doctors and Healthcare organizations ("User Content")

  • 4.2. Content provided by Doctors and Healthcare organizations including health related information and educational material; and information provided by way of responses to questions raised by Registered Users or in course of private interactions with Registered Users ("Doctors and Healthcare organizations Content”);

  • 4.3. Content which tiemviewer (through itself or its contractors) has generated or procured for the Website ("tiemviewer Content”);

tiemviewer Role

1. tiemviewer’s role is limited to a) providing a platform for hosting and publishing User Content, and Doctors and Healthcare organizations Content b) providing a platform for Registered Users to raise health related questions and Doctor’s and Healthcare organization's to provide preliminary and generic information to the questions c) providing a platform for private interaction between Registered User and Doctors and Healthcare organizations d) providing a platform to find Doctors and Healthcare organizations based on Registered User's inputs and Doctors and Healthcare organizations profiles created by Doctors and Healthcare organizations themselves and e) providing a platform for Registered Users to participate in community sections f) facilitating collection and disbursal of consultation and service fees for Doctors and Healthcare organizations.

2. tiemviewer has no responsibility and / or liability in respect of the content and transactions on the Website including any User Content, Doctors and Healthcare organizations Content , information provided by Doctors and Healthcare organizations, interactions between Doctors and Healthcare organizations on the one hand and Users on the other hand.

3. tiemviewer does not endorse or influence control over any particular branch of medicine, theory, opinion, viewpoint or position on any topic.

4. tiemviewer will collect payments from doctors and healthcare oganizations who agreed to purchase one of premium memberships. Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).

5. tiemviewer does not store credit card details nor do we share customer details with any 3rd parties.

6. tiemviewer Refund Policy:

  • If exceptionally happened and the expert did not attend the session or answer your calls, we will refund your money and return the refunded amount to your wallet or bank account.

  • In case of canceling your appointment from your side within 14 days, the appointment's fees will be fully refunded.

  • If the expert canceled the appointment due to any urgent circumstances, we will refund your money to your wallet or bank account.

For any payment inquiries, you may contact customer support or send an email at:
[email protected]

Address: Kuwait, Sharq, Ahmad Tower, Block 3, Floor 23, Office 00002

Disclaimer of Warranties

WE PROVIDE THE SITE AND THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE.” WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES ABOUT THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING ALL STATUTORY WARRANTIES, WITH RESPECT TO THE SERVICES AND THE SITE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES THAT THE SERVICES ARE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. WE DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE EFFECTIVE, RELIABLE OR ACCURATE OR WILL MEET YOUR REQUIREMENTS. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES (EITHER DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT TIMES OR LOCATIONS OF YOUR CHOOSING.

We Do Not Provide Medical Advice

YOU SHOULD NOT RELY ON THE INFORMATION PROVIDED ON THE SITE AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL ADVICE FROM A HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THE SITE. DO NOT USE THE SITE FOR EMERGENCY MEDICAL NEEDS. IF YOU EXPERIENCE A MEDICAL EMERGENCY CALL EMERGENCY PHONE NUMBER IN YOUR COUNTRY. YOUR USE INFORMATION PROVIDED ON THE SITE IS SOLELY AT YOUR OWN RISK. NOTHING STATED OR POSTED ON THE SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE. We do not recommend or endorse any specific tests, physicians, procedures, opinions, or other information that may appear on the Site. If you rely on any of the information provided by the Site, you do so solely at your own risk. We have no control over, and cannot guarantee the availability of any Physician or Treatment at any particular time. We will not be liable for any cancelled or otherwise unfulfilled appointments or any injury resulting therefrom.

General Limitation of Liability

YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US IS THE CANCELLATION OF YOUR SERVICE. IN NO EVENT SHALL WE BE LIABLE TO YOU (OR TO ANY THIRD PARTY CLAIMING UNDER OR THROUGH YOU) FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE AND/OR THE SERVICES. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

Termination

We may terminate and/or suspend your usage immediately, without notice, if there has been a violation of these Terms of Use or other policies and terms posted on the Site by you or by someone using your Credentials. We may also cancel or suspend your usage for any other reason, including inactivity for an extended period, but will attempt to notify you in advance of such cancellation or suspension. tiemviewer shall not be liable to you or any third party for any termination of your access to the Site and/or the Services. Further, you agree not to attempt to use the Site and/or the Services after any such deletion, deactivation or termination.

Indemnification

Upon a request by us, you agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent, other affiliated companies, and suppliers, from all liabilities, claims, demands and expenses, including attorneys fees, made by any third party that arise from or are related to (a) your access to the Site, (b) your use of the Services, or (c) the violation of these Terms of Use by you or any third party using your Credentials of any intellectual property or other right of any person or entity. The foregoing indemnification obligation does not apply to liabilities claims and expenses arising as a result of our own gross negligence or intentional misconduct.

Electronic Contracting and Notices

Your affirmative act of using this Site and/or registering for the Site or the Services constitutes your electronic signature to these Terms of Use and your consent to enter into agreements with us electronically.

Entire Agreement

This agreement and any supplemental terms, policies, rules and guidelines posted on the Site, including the Privacy Statement, constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of tiemviewer to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

Choice of Law and Dispute Resolution

This agreement shall be deemed to have been entered into and shall be construed and enforced in accordance with the laws of the country abbreviation shown in the domain (ae, kw, sa etc.) as applied to contracts made and to be performed entirely within that country without giving effect to the state’s or country’s conflicts of law statute. Any controversy, dispute or claim arising out of or related to these Terms of Use or your use of the Services shall be settled by final and binding arbitration to be conducted by an arbitration tribunal in the country. The arbitration tribunal shall consist of one arbitrator. The decision or award of the arbitrator shall be final, and judgment upon such decision or award may be entered in any competent court or application may be made to any competent court for judicial acceptance of such decision or award and an order of enforcement. The parties agree that the arbitrator shall have the authority to impose equitable and injunctive relief as well as to award monetary relief, as the arbitrator deems appropriate.

Assignment

We may assign this contract at any time to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. We will post a notice on the Site regarding any change of ownership so that you have the opportunity to discontinue your use of the Site or cancel your registration if you do not wish to continue to use the Site and the Services under the new ownership. You may not assign, transfer or sublicense these Terms of Use to anyone else and any attempt to do so in violation of this section shall be null and void.

Eligibility

You must be 18 or over, or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age, to register with us or use the Site and the Services. If you are under the age of 18 or the applicable legal age in your jurisdiction, you can use the Services only in conjunction with, and under the supervision of, your parent or guardian who has agreed to the Terms of Use. If you do not qualify, do not use the Services. Membership in the Services is void where prohibited by applicable law, and the right to access the Site is revoked in such jurisdictions. By using the Site and/or the Services, you represent and warrant that you have the right, authority, and capacity to enter into these Terms of Use and to abide by all of the terms and conditions set forth herein. The Site is administered in the country shown in the domain name abbreviation and is at the users own risk and users are responsible for compliance with any local laws applicable to their use of the Services or the Site.

Contact Us

For all questions about tiemviewer.com, please write to us by using the contact us.

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